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Arjel Ramos

Olongapo City, Central Luzon, Philippines · Asia/Manila (UTC+8)

Arjel Ramos

Technical Lead — Enterprise APIs & Guest Experience Platforms

Technical Lead and full-stack engineer building enterprise platforms at Disney scale. Embedded with The Walt Disney Company since 2021, working directly with Disney executives and technology managers across API, payments and dining & activity booking systems.

Experience
11+ yrs11y 3m in total
Employer
Myridiusformerly RCG Global Services
Client
The Walt Disney CompanyParks, Resorts & Cruise Line — Dining, Activities & Reservations
Currently
Technical LeadCurrent role
  • The Walt Disney Company
  • Parks, Resorts & Cruise Line APIs
  • Disney Visa offers & discounts
  • Dining & activity booking
  • Workflow automation
  • Microservices leadership

By the numbers

Derived from the record, not from a headline

Every figure here is computed from the role data behind this site. Roles overlap by design, so total experience is the union of those periods rather than a sum.

Experience
11+ yrs11y 3m of continuous work since 2015
Current engagement
5y 2mMyridius into The Walt Disney Company
Organisations
915 roles recorded in total
Problem domains
6Payments, loyalty, guest experience, automation

Right now

Technical Lead

Managing deliverables across Disney Guest Experience and Cast Experience for dining and activity booking, working directly with Disney executives and technology managers.

Employer
Myridius (formerly RCG Global Services)
Client
The Walt Disney Company
Since
Feb 2025 – Present

Parks, Resorts & Cruise Line — Dining, Activities & Reservations

  • Manage deliverables across Guest Experience and Cast Experience workstreams
  • Own planning, estimation, dependency and risk management for dining and activity booking
  • Coordinate across squads and services to land releases on schedule
  • Report progress and technical trade-offs directly to Disney executives and technology managers
  • Delivery management
  • Microservices
  • REST APIs
  • Guest experience platforms
  • Stakeholder management

The arc

Front-end developer to Technical Lead

The progression matters more than any single title. Two of these roles ran concurrently, which is why the years below overlap in places.

  1. Ruby on Rails & Mobile Developer

    Perpetual Wave · Sep 2015

    Full-stack developer on Ruby on Rails applications and an Android mobile client.

  2. Sr. Web & Mobile Developer

    OmniTechnical · Jun 2016

    Owned the full development lifecycle of Java web and mobile applications, from concept and design through to testing and production support.

  3. College Instructor — Part-time IT Instructor

    Capstone Inc. · Jun 2016

    Taught IT subjects part-time alongside a full-time engineering role at OmniTechnical.

  4. Chief Technology Officer

    Trendr Online Shop · Dec 2018

    Ran technology for an online shop while concurrently holding a full-time engineering role at OmniTechnical.

  5. Senior Developer

    Bitcapp · Mar 2021

    Senior development role immediately preceding the Disney engagement.

  6. Fullstack Java Developer

    Myridius · Aug 2021

    Built and maintained Java services across the Disney Parks, Resorts and Cruise Line estate, delivered as part of the Myridius (then RCG Global Services) consultancy.

  7. API Lead

    Myridius · Aug 2021

    Led the API generating offers and discounts for Disney Visa, spanning eligibility rules, promotion logic and partner-facing contracts.

  8. Technical Lead

    Myridius · Feb 2025

    Managing deliverables across Disney Guest Experience and Cast Experience for dining and activity booking, working directly with Disney executives and technology managers.

Selected work

Three systems, one client

Different kinds of engineering problem solved for the same client: automating internal operations, owning a revenue-adjacent API, then leading delivery for a guest-facing booking domain.

Software Developer

Automating Cast workflow and ticketing

Myridius (formerly RCG Global Services)The Walt Disney Company

Disney employees depended on manual handling to route and close internal requests. Turnaround was unpredictable and there was little visibility into where a request had stalled.

  • Workflow automation
  • Internal tooling

Aug 2021 – Jan 2022

Read
API Lead

The offers and discounts API behind Disney Visa

Myridius (formerly RCG Global Services)The Walt Disney Company

Disney Visa cardholders receive offers and discounts, which requires a service that can decide what a given cardholder is entitled to and produce that outcome on demand. This is revenue-adjacent logic, not a read-only lookup.

  • Payments
  • Loyalty & promotions
  • Enterprise APIs

Aug 2021 – Aug 2025

Read
Technical Lead

Leading delivery for Guest and Cast Experience booking

Myridius (formerly RCG Global Services)The Walt Disney Company

Dining and activity booking is used by guests and by Cast members, and it spans multiple services and squads. The constraint is coordination rather than a single hard technical problem.

  • Guest experience
  • Hospitality booking
  • Delivery leadership

Feb 2025 – Present

Read

Toolkit

What the work has actually required

Grouped by domain rather than listed as a wall of logos. The Skills page carries the full matrix and flags what is still being learned rather than claiming it.

Languages

Production languages used across the career, from Java services to VB.NET tooling.

  • Java
  • SQL
  • TypeScript
  • JavaScript
  • Ruby
  • VB.NET

Backend & APIs

Service design and integration, including the Disney Visa offers and discounts API.

  • REST API design
  • Microservices
  • Service-oriented architecture
  • Reservation & booking systems
  • Offer & discount rule engines
  • Payments integration
  • Relational database design

Workflow & Automation

Automating operational processes — the Cast workflow and ticketing work.

  • Workflow automation
  • Ticketing & request lifecycle
  • Business process automation
  • Internal systems integration

Cloud & Data

Enterprise cloud and data platform direction.

Partly in progress
  • AWS
  • Databricks
  • Lakehouse architecture
  • Machine Learning

Frontend & Mobile

Where the career started, and still in active use.

  • React
  • Next.js
  • Tailwind CSS
  • Android

Leadership & Delivery

Managing deliverables across Guest Experience and Cast Experience for dining and activity booking.

  • Technical leadership
  • Delivery management
  • Executive stakeholder management
  • Planning & estimation
  • Risk & dependency management
  • Mentoring & code review
  • Cross-team coordination
See the full skills matrix

Hire me

Open to new opportunities

I take on a small number of engagements alongside my current role, and I am open to the right full-time position. Either way, the work that suits me best is owning a hard problem end to end and dealing directly with the people it affects.

  • Project or retainer

    Freelance & contract

    Senior hands on a defined problem — designing or rescuing an API, integrating payments or booking systems, or replacing a manual operation with automation. Scoped, delivered, and handed over with the documentation to run it.

    • API & microservice builds and rescues
    • Payments, promotions and booking integrations
    • Automation of manual operations
    • Fixed-scope audit or architecture review
    Start a freelance enquiry
  • Open to the right role

    Full-time role

    Technical Lead or Architect positions where I am accountable for delivery and work directly with stakeholders — the same shape as my current Disney engagement, which has held for over five years.

    • Technical lead or architect scope
    • Enterprise API and platform ownership
    • Stakeholder-facing delivery leadership
    • Building and mentoring delivery teams
    Discuss a full-time role

Based in Olongapo City (UTC+8). Five years working with US-based teams means I overlap comfortably with APAC and with the US morning, and I am used to operating on their hours when a delivery needs it.

Location
Olongapo City, Central Luzon, Philippines
Timezone
Asia/Manila (UTC+8)